Moderating Role of Employee Participation in Organizational Commitment and Employee Performance Relationship in the Nigerian Telecommunication Company

Abstract

The need for this study arises as a result of the current challenges being faced by the Nigerian telecommunication company over the time as a result of poor performance. As macroeconomic activities seriously slowed down, the financial intermediary position of the industry became severely impaired. The study employed positivism research philosophy and descriptive research survey. The population of the study is 11,289 employee of the telecommunication companies in Lagos State while the sample size was determined through online sample size calculator which resulted to 372. Self administered questionnaire was used to gathered information from the respondents. All the items of the questionnaire was adopted from the past study. The study used both descriptive statistics and inferential statistics to analysis the collected data through social package for social sciences SPSS and partial least square structural equation modeling (PLS-SEM). The findings revealed that organizational commitment has a positive effects on employee performance. Also, Employee participation significantly moderates the relationship between organizational commitment and employee performance. In conclusion, organizational commitment is significant predictor of enhanced employee performance in the Nigerian telecommunication company. In implication, the findings provide fresh insights to the strategic management planning and designing programs to boost their employee performance.