Analysis of Social Exchange Factors Stimulating Work Environment Creativity

Abstract

A detailed model of social exchange factors (cooperative team environment, employee participation, and
procedural justice) and their impact on work environment creativity is examined in this paper. It is tested
on the sample of 200 employees from banking industry of Pakistan. 5 major banks were selected for data
collection across the vicinity of two cities i.e. Rawalpindi and Islamabad. It is found that Social exchange
factors have positive impact on work environment creativity. Moreover, adhocracy culture positively
moderates the relationship of social exchange factors with work environment creativity. It is also found
that expert’s knowledge sharing mediates the relationship of procedural justice and work environment
creativity. This study can help organizations and practitioners in a better Human Resource Management
i.e. incorporating these factors at the workplace can help in improving the workplace creativity which
will ultimately leads to improved employee performance. This study is of equal significance for
practitioners and academicians.